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FAQ
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Auction:
How often is the auction held?
Fore more details, please click on the Auction Tab on top.
Is it possible to see the details of the vehicle that is going to be on
auction a little earlier?
We usually have access to the details of the vehicle a day or two before
the auction date. We will then translate it for you and provide them a
day or two before the auction.
Payment:
Do you accept credit card?
Unfortunately, we do not accept credit card.
Do you deal with foreign currencies?
Yes, we can accept foreign currencies such as USD, AUD, Euro and Sterling
Pounds.
Do you accept bank checks?
Unfortunately, we do not accept bank checks.
What is your bank account information?
We only provide our bank account once the purchase deal is confirmed.
Please contact for more details.
Are the prices listed FOB or CIF?
The prices indicated on our website is FOB.
Shipping:
What are the countries you export to?
We export to any country that accepts Japanese imports.
When is the next shipment to my port?
We have good relationship with many shipping lines. Please contact us directly
for shipment schedules.
What type of insurance can be put on while shipping?
We do not make any special insurance other than the one provided by the
shipping company. If you need to insure your consignment with any special
insurance policies, please let us know in advance.
Why is my country/port not on the shipping list?
There are countries where we do not export because of various reasons such
as legalization problem, driver's seat on the wrong side, or simply if
no ships are available to your port.
General:
How can my company become a dealer for you?
We have exclusive and non-exclusive dealership programs. In order to qualify
for these programs, we require deposit in advance or you can present us
with your proof of good and trusted busienss relations.
Do you give out any warranty for the vehicles?
No, we do not give out any warranty for our vehicles. Used vehicles from
Japan is strictly inspected by auction inspectors and we expect our customers
to select their choice based on the rating of each car.
What are the auction grades?
Auction grade is a rating of the vehicle given by the used vehicle auctioneers.
1=very bad
2=bad
3=average
4=good
5=excellent
R=Accidental history car
Why do you display the sold vehicles on your website?
We receive many inquiries from our visitors about the prices for various
makes and models. By displaying some of the sold vehicles, we believe customers
can get an idea of the prices.
Country Specific: Legalization of vehicles
KENYA
Currently JAAI Inspection and certification is required for exporting vehicles
from Japan to Kenya. JAAI information can also be found at JAAI. Port of
entry would be Mombassa. Pre-export inspection is required in Japan and
Singapore and we can arrange this for you. You can get more information
from Kenya Bureau of Standards at KEBS
AUSTRALIA
Department of transport and regional services has a website that has detailed
information about importing vehicles to AU.
http://rvcs-prodweb.dot.gov.au/sevs/sevsindex.htm
NEW ZEALAND
Visit LAND TRANSPORTATION SAFETY AUTHORITY - NEW ZEALAND
http://www.ltsa.govt.nz
UK
Information related to importing vehicles to UK can be found here:
http://www.direct.gov.uk/en/Motoring/BuyingAndSellingAVehicle/ImportingAndExportingAVehicle/DG_4022583
SOUTH AFRICA
Dealers and individuals can import right hand drive cars.
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